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OFFICE HOURS


9 a.m. till 9 p.m...if you are contacting us "after hours" book your room online for convenience!





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ADDRESS

627 Sudderth Drive
Ruidoso, NM 88345

PHONE

575.257.4140

EMAIL

sitzmark@beyondbb.com

SITZMARK CHALET INN POLICIES

Check-In Time: 2:00 p.m. – 9:00 p.m. If arriving after 9:00 p.m. please contact the office to make arrangements: 575-257-4140.

Check-Out Time: 11:00 a.m. $15 Late check-out fee.
Reservations guaranteed only by a valid credit card: 1 night deposit plus taxes charged to credit card when making a reservation. Reservations made within the cancellation period will be charged the total amount of the reservation.

CANCELLATION/NO-SHOW NON-PEAK SEASON non-spring break, non-special events, non-group, and non-holiday reservations: Please notify us of cancellation or modification of the reservation by 2:00 p.m. 48 hours before arrival for full refund minus a $20 cancellation fee. Balance of reservation is charged at 2:00 p.m. 48 hours prior to reservation date.

CANCELLATION/NO-SHOW PEAK SEASON includes group bookings (3 or more rooms), special events, spring break, and holiday bookings: Please notify us of cancellation or modification of the reservation at least 2 weeks before arrival for full refund minus a $20 cancellation fee. Balance of reservation is charged 2 weeks prior to reservation date.

RESERVATIONS MADE THROUGH BOOKING.COM, EXPEDIA, HOTELS.COM OR ANY OTHER BOOKING AGENCY OTHER THAN SITZMARK CHALET MUST BE CANCELLED DIRECTLY WITH THAT BOOKING AGENCY. SAME CANCELLATION POLICIES APPLY.

$250 charge for smoking (cigarettes, e-cig, vape or any other items) in room.__________

No Pets. __________

Keys: 1 Key__________ 2 Keys__________ $25 fee for lost keys

Make/Model/Color # of Vehicle:____________________________________________________1 parking space per room_______

*Number of Guests_________1 bed, 2 guest maximum/ 2 beds, 4 guests maximum.
*This property is privately owned and management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or loss of money, jewelry or valuables of any kind. For any damages to rooms or property, guest will be charged a minimum of $250 and will be asked to leave the property without a refund. Additionally, for guest rooms left excessively dirty additional cleaning fees will be charged. We are a small Inn and housekeeping is limited to 9:30-11:30 a.m. and is not guaranteed after that time period.

WIFI PASSWORD: since1959 / SITZMARK CHALET QUIET HOURS: 10pm-8am.
ARRIVAL TIMES
2:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A deposit for the first night's stay is collected at the time of purchase. Payment for gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 2 and under stay free. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.

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